Crestwood Cuts wants to ensure every customer is happy with their purchase. If you are unsatisfied with your purchase, we are happy to offer exchanges or refunds on eligible products within 30 days of purchase.

in order to be eligible for an exchange or refund:

Item(s) must be in the same condition as received and undamaged in any way
ITEM(S) MUST BE RETURNED TO CRESTWOOD CUTS VIA THE CUSTOMER’S EXPENSE FOR RETURN SHIPPING

to return a product:

  • Initiate an Exchange or Refund by emailing Crestwood Cuts at crestwoodcuts@gmail.com 
  • Send Returns to: 3532 Crestwood Court, Lakeland, FL 33812-4015
  • We will send an email once your return is received and we begin to process your exchange or refund
  • Refunds will be issued to the original payment method. Please note credit card payments may take 5-10 business days to show up on personal credit card statements.

*Crestwood Cuts reserves the right to deny exchanges or returns based on the above. Individual or unique situations will be handled on a case-by-case basis. 

items not eligible for exchanges or refund:

Item(s) on Sale
Item(s) received showing signs of damage or wear
Items(s) that are initiated for exchange or refund after 30 days from purchase
Individual Custom Projects

For additional questions regarding our policy for exchanges and returns, please contact Crestwood Cuts at crestwoodcuts@gmail.com